Typical job
Property owners report bed bug activity in
A technician arranges an inspection to confirm the reported activity and assess the property. The crew discusses whether heat treatment fits the findings and explains the proposed scope before any work is agreed upon. The owner gets an inspection-based estimate and a clearer view of what the work involves. Ask how treatment scope accounts for the affected areas and what preparation instructions apply to occupants.
Typical job
Residents spot a bald-faced hornet nest in
The technician notes the reported nest location and height, then assesses the situation before recommending treatment. The crew explains the proposed work and any precautions residents should follow around the area. The customer can understand the recommended approach and keep people away from the nest area while awaiting service guidance. Share the nest location and nearby access concerns when describing the call.